Ochsner Health is the leading nonprofit healthcare provider in the Gulf South. Ochsner inspires healthier lives and stronger communities through our mission to serve, heal, lead, educate and innovate.
Ochsner Health is the leading nonprofit healthcare provider in the Gulf South. Ochsner inspires healthier lives and stronger communities through our mission to serve, heal, lead, educate and innovate.
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Release Date: June 16, 2025
NEW ORLEANS – Ochsner Health and Latent today announced a new three-year agreement, solidifying their collaboration as design partners since November 2023. The health system originally engaged Latent as a design partner to develop clinical AI tools for specialty, infusion, and retail pharmacy prior authorizations. After 18 months of rapid iteration and measurable impact, the organizations are formalizing the relationship to scale Latent’s platform enterprise-wide and fuel future innovation together.
“Latent removes the administrative burden that keeps nurses and pharmacists in front of screens instead of patients,” said Deborah Simonson, Vice President & Chief Pharmacy Officer, Ochsner Health. “Extending our partnership enables us to continue inventing smarter, simpler medication-access pathways at scale.”
Latent has reduced Ochsner’s prior authorization review times to four to five minutes — 75% faster than industry benchmarks — accelerating time-to-therapy and improving pharmacy team morale. Building on this success, Ochsner has named Latent its enterprise technology partner for medication access, powering pharmacy and medical benefit prior authorization workflows, appeals, and real-time eligibility audits across its expanding pharmacy network while developing new product iterations for future use cases.
“At Ochsner Health, we choose like-minded partners to help us deliver exceptional care and drive innovation. Together, we are shaping a future of enhanced patient outcomes and streamlined workflows for our providers. From day one, Latent has exemplified what it means to be a trusted partner, aligning with our long-term vision for success. It is a privilege to work with Latent, and we are excited to further strengthen this collaboration, building new efficiencies and setting new standards of excellence across our system,” said Amy Trainor, RN, Chief Information Officer, Ochsner Health.
Learn more about the partnership by visiting this case study by Latent Health.
About Ochsner Health
Ochsner Health is the leading nonprofit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 13 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for four consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and digital connectivity not found anywhere else in the region. In 2024, Ochsner Health cared for more than 1.6 million people from every state in the nation and 63 countries. Ochsner’s workforce includes more than 40,000 dedicated team members and over 4,900 employed and affiliated physicians. To learn more about how Ochsner empowers people to get well and stay well, visit https://www.ochsner.org/.
About Latent
Latent is redefining medication access through clinical AI, partnering with leading health systems to streamline prior authorizations, 340B compliance, and appeals. By optimizing pharmacy workflows and enabling centralization, Latent accelerates time-to-therapy for patients, supports scalable pharmacy expansion, and reduces administrative burdens on staff. Learn more about our mission at www.latenthealth.com/.
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