Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate.
Ochsner Receives Multiple 2023 Press Ganey Awards
NEW ORLEANS – Ochsner Health has been named the winner of five awards from Press Ganey, a globally recognized analytics company offering healthcare experience solutions and services.
These awards are part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience, employee experience, physician experience, clinical quality performance and consumer experience.
“We’re honored to be recognized by Press Ganey for our excellence and compassion in caring for our patients,” said Chief Physician Executive and President of the Ochsner Clinic Robert Hart, MD. “This is a testament to the hard work of our doctors, nurses and caregivers.”
These Ochsner locations won the following honors:
Ochsner Health System – Guardian of Excellence-Consumer Experience
The Guardian
of Excellence award recognizes performance in consumer experience. As a winner,
Ochsner Health is in the top 1% of healthcare providers in consumer experience
in the last year.
Lafayette
General Medical Center – Pinnacle of Excellence-Patient Experience-More than
200,000-Outpatient Services
As a Pinnacle of Excellence winner, Lafayette
General Medical Center has ranked in the top 5% of healthcare providers in
delivering patient experience.
Ochsner
– St. Anne General Hospital – Guardian of Excellence-Patient Experience-Medical
Practice
As a winner of the Press Ganey HX Guardian of
Excellence Award, Ochsner – St. Anne General Hospital is in the top 5% of
healthcare providers in delivering patient experience in the last year.
Oil
Center Surgical Plaza – Pinnacle of Excellence-Patient Experience-3,400-5,600
cases-Outpatient and Ambulatory Surgery, Consumer Assessment of Healthcare
Providers & Systems (CAHPS)
As a Pinnacle of Excellence winner, Oil Center
Surgical Plaza has ranked in the top 5% of healthcare providers in delivering
patient experience.
Acadiana
Imaging Services – Guardian of Excellence - Patient Experience – Outpatient
Services, Consumer Assessment of Healthcare Providers & Systems (OAS CAHPS)
As a winner of the Press Ganey HX Guardian of
Excellence Award, Acadiana Imaging Services is in the top 5% of healthcare
providers in delivering patient experience in the last year.
“Each day, Ochsner exemplifies dedication to their patients
and workforce, showcasing a commitment that extends beyond the boundaries of
their facilities," said Patrick T. Ryan, Chairman and CEO of Press Ganey.
“In prioritizing both their employees and the communities they serve, Ochsner
sets a remarkable standard for compassionate healthcare. It is with great honor
that we stand as partners, celebrating the outstanding achievements of
Ochsner.”
About Ochsner Health
Ochsner Health is the leading not-for-profit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 12 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and connection not found anywhere else in the region. In 2023, Ochsner Health cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner’s workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. To learn more about how Ochsner empowers people to get well and stay well, visit https://www.ochsner.org/.
