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Ochsner Baton Rouge Launches ‘InstaEat’ Mobile App for Cafeteria

App was made possible with Viral Positivity community grant program

BATON ROUGE – Ochsner Baton Rouge now offers InstaEat, a mobile app that helps users electronically order and pay for meals from the hospital cafeteria. InstaEat is available for anyone who orders from the cafeteria at Ochsner Medical Center – Baton Rouge or Ochsner Medical Complex – The Grove, including Ochsner staff and visitors.

The app provides several benefits, primarily reducing wait times for hospital staff members, allowing them to maximize the mindfulness benefits of their 30-minute break. It also brings more convenience and ordering flexibility for visitors, and it helps maintain social distancing in the cafeteria area during peak service times.

InstaEat allows customers to place orders wherever they are and on their schedule. Orders can be customized, and past orders can be repeated, saving even more time. The app is completely contact-free and supports all major credit and debit cards, as well as Apple Pay and Google Pay.

InstaEat was designed by Compass Digital Labs, which specializes in developing electronic products for the hospitality industry. Ochsner Baton Rouge purchased the app with an $11,000 grant from Viral Positivity, a community grant program led by Baton Rouge marketing agency ThreeSixtyEight with support from East Baton Rouge Parish District Attorney Hillar Moore’s office and Baton Rouge Area Foundation.

“Healthcare settings can be high-stress environments for clinical caregivers,” said Aldo Russo, M.D., Regional Medical Director, Ochsner Baton Rouge. “Most of our employees’ time is spent taking care of others. The InstaEat app ensures the precious time they receive for a break isn’t spent waiting in line.”

For appointments across the Baton Rouge region, call (225) 761-5200 or visit www.ochsner.org/info. In-person appointments and video visits are available online and through the MyOchsner patient portal.

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About Ochsner Baton Rouge

Greater Baton Rouge is home to Ochsner Medical Center - Baton Rouge, a full-service, 150-bed hospital and 13 Health Centers across Ascension, East Baton Rouge, Iberville, Livingston and Tangipahoa Parishes – including Ochsner Cancer Center – Baton Rouge. Over 2,300 employees serve patients in the Greater Baton Rouge area, including more than 250 physicians and Advanced Practice Providers whose collective dedication to patient care is recognized for quality excellence by Becker’s Hospital Review, Healthgrades, Truven Health Analytics and Leapfrog. Ochsner Baton Rouge is a part of Ochsner Health, Louisiana’s largest non-profit healthcare delivery system committed to giving back to the communities it serves through preventative screenings, health and wellness resources and partnerships with innovative organizations that share our vision. Ochsner healed more than 876,000 people from across the globe in 2019, providing the latest medical breakthroughs and therapies, including digital medicine for chronic conditions and telehealth specialty services. Ochsner's team of more than 26,000 employees and 4,500 providers are working to reinvent the future of health and wellness in the Gulf South. To learn more about Ochsner Baton Rouge, please visit our website and follow us on Facebook.

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