St. Charles Parish Hospital Commemorates 5-Year Anniversary of Ochsner Health System Partnership

Partnership resulted in significant improvements, connected residents with high quality healthcare

LULING – This September marks the fifth anniversary of the partnership between St. Charles Parish Hospital and Ochsner Health System, which established the sharing of best medical practices and the implementation of advanced technology, resulting in improved quality, expanded access to care and reduction in medical costs.

“Over the past five years, St. Charles Parish has benefited greatly from the hospital’s partnership with Ochsner,” said Terrell Neal, Interim CEO, St. Charles Parish Hospital. “We are committed to providing exceptional care where our patients live. The progress made since 2014 has not only made our community healthier, but also provided a great place to work for our employees, with improved culture and engagement.”

Investing in St. Charles Parish

Ochsner has invested in the St. Charles Parish community and is committed to continuing to bring exceptional healthcare services close to home. Access to high quality healthcare has greatly expanded in St. Charles Parish since the beginning of the partnership, including the opening of the Plantation View Medical Offices – a 52,000-square-foot medical office building located at 13100 River Road. It was built to provide expanded access to Primary Care, Urology, Family Medicine, Pediatrics and Women’s Services, as well as an outpatient pharmacy.

Community resources and programs have also benefited St. Charles Parish, such as the Smoking Cessation Program and the Executive Health and Wellness Program. These resources have provided tools to community members to live healthier lifestyles.

Care has also been improved through new technology. St. Charles Parish Hospital upgraded its electronic medical records to industry-leading Epic software, which ensures coordinated patient care across the Ochsner Health System. Through this system, patients are empowered to access personal health information and connect with healthcare providers through MyOchsner online patient portal. Other technological updates include implementing the following telemedicine programs: eICU, TelePsych, TeleStroke and TeleNeuro.

Key Improvements over the last 5 years include:

  • Emergency department visits up 9%
  • Outpatient surgeries up 67%
  • Cath lab procedures up 879%
  • Clinic patients up more than 300%
  • Expansion of services, including new chemotherapy and infusion services

Leading in Quality and Patient Safety

In 2018, St. Charles Parish Hospital was recognized as a ‘Top General Hospital’ by The Leapfrog Group. The honor is designated based on data gathered through its annual hospital survey, which compares hospital performance on national patient safety, quality, efficiency and management standards. St. Charles Parish Hospital, a 59-bed facility created as a service district hospital in 1959, was the only hospital in Louisiana and one of only 35 in the country to receive this prestigious honor.

Quality Improvements over the last 5 years include:

  • Two years with zero hospital-acquired infections
  • 500% reduction in fall rate
  • Hospital readmission rate down more than 8%
  • Reduction in length of stay by nearly 1.92 days

St. Charles Parish Hospital is a 59-bed facility which was created as a service district hospital in 1959. For more information on St. Charles Parish Hospital and Ochsner Health System, visit www.ochsner.org/stch.

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About Ochsner Health System

Ochsner Health System is Louisiana’s largest non-profit, academic, healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner's 40 owned, managed and affiliated hospitals and specialty hospitals, and more than 100 health centers and urgent care centers. Ochsner is the #1 ranked hospital in Louisiana by U.S. News & World Report and is recognized as a “Best Hospital” across two specialty categories caring for patients from all 50 states and more than 70 countries worldwide each year. Ochsner Hospital for Children is the only facility in Louisiana to be recognized as a top 50 children’s hospital by U.S. News & World Report for three consecutive years. Ochsner employs nearly 25,000 employees and over 4,500 employed and affiliated physicians in over 90 medical specialties and subspecialties and conducts more than 700 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.

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